Order Preparation

Order preparation takes 1 to 3 business days. This period starts from the moment full payment for the goods is received.

Delivery Terms

Couriers: Goods are delivered within 1–3 business days from the moment the order is prepared. Pickup point: Goods can be picked up at Kalvos St. 33, LT-97167 Kretinga, Lithuania, within 1–3 business days from the moment the order is prepared.

General Provisions

This delivery policy is a legal document governing the rights and obligations of the Buyer and the Seller in the field of goods delivery. By placing an order, the Buyer agrees to this policy. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer pays the required amount for the goods and receives confirmation of the order payment.

Personal Data Protection

By placing an order, the Buyer agrees that the personal data provided will be processed for the purposes of goods delivery and order fulfillment. The Buyer also agrees to receive informational messages via email regarding the order. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except as required by law or with the Buyer’s written consent.

Buyer’s Rights and Obligations

  • The Buyer undertakes to pay the Seller the agreed amount for the ordered goods and to accept them.
  • The Buyer must provide accurate and complete information.
  • The Buyer must notify of any changes in information that may affect delivery.
  • The Buyer has the right to cancel the purchase according to the goods return policy.

Seller’s Rights and Obligations

  • The Seller undertakes to ensure the delivery of goods according to this policy.
  • The Seller respects the Buyer’s privacy and personal data protection.
  • The Seller may temporarily or permanently suspend the website’s operation for important reasons.
  • The Seller has the right to change the terms of this policy.

Goods Delivery

The Buyer undertakes to specify the exact delivery location. If goods are delivered to the wrong recipient due to the Buyer’s fault, the Seller is not responsible. Goods are delivered via DPD couriers or picked up at Kalvos St. 33, Kretinga. Goods are prepared within 1–3 business days after payment. Delivery in Lithuania takes 1–3 days. For international delivery, it is determined individually. The Buyer must report damaged or incorrect shipments by sending photos via email. If the goods are returned due to the Buyer’s error, they bear the costs of reshipping and return.

Product Quality and Warranties

The quality and specifications of the goods are indicated in their descriptions. Photos may differ from the actual appearance due to screen differences. Warranties are provided only for certain goods and are specified in the product descriptions.

Marketing and Information

The Seller may announce promotions in the “Marketing” section of the website. The Seller has the right to change or terminate promotions without prior notice. The Buyer can send inquiries via the contact section or email info@colorup.lt.

Final Provisions

This policy is drawn up in accordance with the laws of the Republic of Lithuania. All disputes are resolved through negotiations, and if no agreement is reached, in accordance with the procedure established by law. If you have any questions, write to us at info@colorup.lt.